
murray_desnoye asked a question.

murray_desnoye asked a question.

StephenMcAllister asked a question.
Hi,
I have installshield 2022 full install.
A few weeks ago the licence expired. This has now been renewed.
When i go through the reactivation process, using the offline method, I am able to save the licence request file. When I upload this and receive the activation xml file I have not been able to load this. Originaly no load window came up. I found the registry entry to change (OfflineTransactionPending in Computer\HKEY_CURRENT_USER\Software\InstallShield\28.0) which forces the window to open which allows you to load the activation filew. When i load the activation xml on this window I get an error: Error 51307: No stored request for this response.
Does anyone know how to reolve this error? I have the licence request file and activation file on my desktop an am wondering is it as simple as having the request file in the right location?

Hi Stephen,
Thank you for reaching out to us.
We were able to successfully assist you through the case # 05021260.
For any activation issues, please reach us through email at support@revenera.com along with the license details and we will be happy to help you.
As the license details are confidential, we request you not to share the details here in the Forum.
Regards,
Sunil.

guoguo asked a question.
Installsheild cannot contact the FlexNet license server at this time. This may be due to server or network issues. you can try to reestablish the connection or exit Installsheild

Hi Xing,
Let us know if you are still facing this issue, so that we could raise a support request for the license checkout issue.
Regards,
Sunil.

guoguo asked a question.

sunsharm asked a question.

Hi,
Our next Major Release of Installshield (2026 R1) will include by default the Microsoft .NET 10 Desktop Runtime prerequiste.
In addition we are adding .net Core 10 custom action support which we are also aiming for the same release.
At the current momement we don't have a date for when this release will be available.

sravanchalla asked a question.
Sql server express 2025 version is missing in redistributable package of InstallShield2025R2ProfessionalComp version

Hi Sravan,
Thank you for reaching support.
A case has been registered for your query and the case number for your request is 05019287.
We will be assisting you further with the redistributable and prerequisite details in the case.
Regards,
Sunil.

DaveSimmons asked a question.
Is there a fix for broken hyperlinks in build error codes?
Example: Error code -6090 = https://community.flexera.com/t5/forums/searchpage/tab/message?filter=includeTkbs,location&q=%22-6090%22&include_tkbs=true&location=board:InstallShield-Knowledge&collapse_discussion=true
At work we handle moved API pages by adding redirects instead of just letting the links break.

nkadelgarcia asked a question.
My colleague wants to migrate a host currently reported from an internal VM to an Azure hosted VM. What is needed for our Flexera setup to see it and report on it.
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