Error 404 received when downloading prerequisite security patches

Title

Summary

When choosing the option to "Download and import prerequisite packages" or when attempting to download security patches manually you get a HTTP 404 page not found error

Symptoms

When choosing the option to "Download and import prerequisite packages" or when attempting to download security patches manually you get a HTTP 404 page not found error

Cause

This occurs because Microsoft is no longer hosting the cab files on the old URLs

Resolution

The notification email that goes out each month for security patches contains the following fix for this issue:

Customers may need to update the URLs used to download the language specific versions of the mssecure cab files. The cab files previously located at the default locations used in the Security Manager product are no longer available. To make these changes:

Navigate to the top level node of the MMC console
Select the ?Configuration? icon, and choose to ?Configure? the current user?s settings
The Configuration console is displayed
Choose the ?Configure your Security Management? section
Modify each of the ?URL to ? mssecure.xml? settings
These settings are actually stored under the registry path HKEY_LOCAL_MACHINE\SOFTWARE\ManageSoft Corp\ManageSoft\SecurityPatch\CurrentVersion

The new URLs to use for the 4 languages supported by mssecure are:

English: http://go.microsoft.com/fwlink/?LinkId=23130
French: http://go.microsoft.com/fwlink/?LinkId=26835
German: http://go.microsoft.com/fwlink/?LinkId=26836
Japanese: http://go.microsoft.com/fwlink/?LinkId=26834

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Support Hub

Product

FlexNet Manager Suite

Deployment type

On-premises

Visibility

Guest

URL Name

error-404-received-when-downloading-prerequisite-security-patches

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Case id: 00001065