Issue
- When trying to login to Snow Management and Configuration Center (SMACC) user is prompted with "Add new database connection".
Environment
- Inventory 5
Resolution
- The user from which the install was made will most likely be able to login. Go to: C:\Users\"WORKINGUSERPROFILE"\Roaming and copy the whole Snowsoftware folder to the C:\Users\"NOTWORKINGUSER"\Roaming folder.
- This should solve the issue. Verify by trying to start smacc and do so as administrator.
Cause
- The connection string for Inventory 5 Snow Inventory Admin Console is only installed on the current user. Not for all.
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Case id: 00001065
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