Go to Snow Atlas Settings > User Management to create and configure users and role access.

Regularly verify that user access is appropriate based on each user's role and whether users are logging in to Snow Atlas.

If a user is not logging in, determine whether they still need access or additional training.

Go to Snow Atlas Settings > Account > Organization Structure to create and maintain your organization's structure so that software reporting is divided into the correct business units.

Ensure that business changes are reflected in the configuration.

Go to Settings > SAM Core settings > License Management.

Configure and review the settings for inactivity days and quarantine days, and determine whether a delete action is required.

Also review Software Application Metering settings for the number of months of historical data to retain.

Go to Settings > SAM Core settings > License Management.

Create and review allowlisted and denylisted application file extensions based on your organization's policies.

NOTE: The Allowlist setting must be enabled before it can be used. It is not enabled by default.

Ensure that the applicable Snow application services are running on customer-managed servers.

All Snow services start with the prefix Snow, including:

• Snow Extender
• Snow Integration Manager
• Snow Inventory Agent

Logs, including errors, are stored in the following default locations:

C:\ProgramData\SnowSoftware\Extender\Logs
C:\Program Files\Snow Software\Logs\
C:\Program Files\Snow Software\Inventory\Agent\data
C:\ProgramData\SnowSoftware\Inventory\Server

Go to Settings > General Settings > Snow Extenders.

Review Snow Atlas Extenders registered with the Snow Atlas tenant and download updated versions where possible.

Ensure that the Snow Integration Manager service is running so that scheduled aggregations can complete.

Check that the connectors in use are connecting successfully. For example, ServiceNow ITSM requires connectivity to both:

• The Snow License Manager API through the Extender
• The ServiceNow API

Logs, including errors, are stored in the following default location:

C:\Program Files\Snow Software\Logs\Snow Integration Manager

Go to Snow Atlas Settings > Account > Currency settings.

Add or review fixed rates as needed to ensure that the correct currency is used for your licensing requirements.

To change the base currency, contact Snow Support.

Go to Snow Atlas Settings > Account > External Access.

If required, enable system access to allow Snow Support, related group companies, or accredited partners to access your system and provide assistance.

Go to Snow Atlas Settings > Application Registrations.

Application registrations are used to configure API access.

Review registrations to ensure that they do not remain in place longer than necessary. Consider rotating them based on your organization's security requirements, and review the permissions for each endpoint.

Go to SAM Core > Assignment rules.

Review assignment rules and confirm that they are still valid.

Go to Home > News > What's New.

Review the What's New page to learn about changes to released Snow Atlas features.

Review Snow Atlas notifications for information about the Snow Atlas platform, including planned maintenance.

Go to Snow Atlas Settings > Account > Audit Log.

View and search the audit log for user logins and role changes.