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  1. Pinned Post

    MercedesO (Flexera Software) asked a question.

    Edited May 29, 2026 at 11:33 AM
    [Reminder] Submit Your Questions for Our Microsoft 365 License Data Q&A

    Hi everyone,

    Thank you to those who have already submitted questions for our upcoming Microsoft 365 License Data Q&A.

    If there's any specific challenge you'd like the team to address, there is still time to submit your question ahead of the Q&A. Questions submitted before 5th June 2026 will be prioritised.

     

    👉Submit your question: [link]

    📅Q&A: Wednesday 10th June 2026

    🕒 From 3:30–4:30 PM BST | 10:30–11:30 AM EST

     

    Please note this is not a webinar, and there is no registration required - simply log into the Flexera Community and participate in the Q&A thread during the scheduled session window.

     

    👉 View full session details: [Link to blog page]

     

    If you’d like a calendar reminder, you can request one in the form.

    We look forward to your questions!

    Expand Post

  1. MercedesO (Flexera Software)

    May 29, 2026 at 11:11 AM

    📢Question Roundup for this week[29th May]: 

    Data accuracy and system compatibility

    Hello Everyone,

    Hope you have had a good week! There were quite a few product updates in the Flexera One blog this week, check them out here Group: Flexera One Blog. You can also join the blog to be added to the mailing list for new updates.

    Here are open posts from this week that still need an answer, check them out below:

    Open questions

    [Flexera One]

     

    [FlexNet Manager Suite On-Premises]

     

    Many thanks,

    Mercedes

     

     

    Expand Post
    • 20 views

    • JohnSorensenDK (Flexera Software)

      @jcollier64​ 

      Yes, you would import the appropriate Basis transport subfolder matching your S/4HANA system's SAP_BASIS version, and SAP S/4HANA runs on SAP_BASIS 750 and above.

       

      However, (and forgive me for potentially stating the obvious) please be aware that

      • The SAP Admin Module is not supported on S/4HANA systems, i.e. S/4HANA systems can only be configured as Independent or Dependent SAP systems.
      • When importing transports you may see a warning about mismatched component versions. This is expected for /LICMAN/ namespace objects - select the 'Ignore Invalid Component Version' checkbox on the Import Transport Request Options tab.

       

      Thanks,

      John Sorensen

      Expand Post

  3. Flexera One Blog — SBansal_E (Flexera Software)

    May 27, 2026 at 12:25 PM

    Upcoming Change: IT Visibility – Query API Delta Resume Token Invalidation (Action Required on July 20, 2026)

     

    As part of an upcoming platform update, existing IT Visibility Queries API (https://developer.flexera.com/docs/api/vis/v2#/Query) delta resume tokens will be invalidated on July 20, 2026.  

     

    What does this mean? 

    On or after July 20, 2026, any delta query that uses an existing resume token will fail. This is a one-time change required to ensure data accuracy going forward. 

     

    What action is required? 

    If you consume delta data via the Queries API, please take the following action: 

    • Remove the resume token from your current request 
    • Run a new query/fresh snapshot on or after July 20, 2026 to generate a new resume token 
    • Use the newly generated resume token in subsequent requests to continue using delta queries.   

     

    Additional details 

    • Snapshot queries are not impacted 
    • No changes are required to the Queries API endpoints or request format 
    • This change applies only to delta consumers 

     

    We recommend planning this snapshot run into your workflows ahead of time to avoid any disruption. 

    If you have any questions or need assistance, please contact Flexera Support.  

    Expand Post
    • 2 comments
    • 72 views

    • johnksilverwood

      Does this impact the ServiceNow integration? I think it's using this endpoint vis/v2/orgs/<ORGID>/servicenow_queries/ so not sure.

  4. jjoaquin asked a question.

    May 27, 2026 at 6:10 AM
    But isn't it that the details about the assigned user and the calculated user should be taken care of by the system itself? I checked data migrated from ITVisibility to ServiceNow and user is captured but not in ITAM part of Flexera ONE. Thoughts?
    • 1 answer
    • 23 views

    • JohnSorensenDK (Flexera Software)

      @jjoaquin​ 

      I'm personally a bit confused about your question here, so please clarify or elaborate a bit on:

      • Are you referring to having enabled the ITAM configuration Synchronize assigned user with calculated user when stating "...isn't it that the details about the assigned user and the calculated user should be taken care of by the system itself?"?
      • The Flexera One IT Visibility - ServiceNow integration doesn't include any user data. Please provide details (maybe a redacted screen shot...) about where you see the user data captured in IT Visibility and ServiceNow?

       

      I think that this will enable the forum members to provide better feedback.

       

      Thanks,

      John Sorensen

      Expand Post

  5. kellyhall asked a question.

    May 26, 2026 at 2:30 PM
    New ITAM Notifications Tab

    New ITAM Notifications Tab instructions advise "The ITAM Notifications tab (Administration > IT Asset Management Settings > General". I am an administrator of the system but I am not able to see this?

    • 1 answer
    • 21 views

    • Max_Hensel

      You have to wait for the production release. At the moment you can see the this only in UAT.

  6. roosharm asked a question.

    May 25, 2026 at 9:27 AM
    Please help me to find Flexera Implementation course or hands-on training

    Hello,

     

    I have been trying to search Flexera Tool Implementation course in Flexera Learning portal from many days however, I am not getting any such course or training in portal. Could anyone help me to find the course or training link?

    • 1 answer
    • 32 views

    • JohnSorensenDK (Flexera Software)

      @roosharm​ 

      I have now updated your personal account in Flexera's CRM system, so after relogin to the Community you should now be able to access the Learning Center portal from the Resources drop-down.

       

      Thanks,

      John Sorensen

      Expand Post

  7. Max_Hensel asked a question.

    May 22, 2026 at 10:23 PM
    Contract Email Notifications: Release 2025R2.5

    Dear Flexera Team :)

     

    I have some questions regarding the contract email notifications feature in 2025 R2.5.

     

    1. "Once enabled, all IT Asset Management users in the tenant can access the My ITAM Notifications page (Administration > IT Asset Management Settings > My ITAM Notifications)."

     

    Question: If a user does not have the role to access contracts, will they still be able to see the "My ITAM Notifications" settings?

     

    2. If a contract is scoped via the Ownership tab to Corp Unit A, and the ITAM role of the actual user is scoped to Corp Unit B — will the user receive an email?

     

    Question: Will scoping be respected?

     

    3. Responsibility types (optional): In addition to the administrator and the user who enabled the notification, you can also send notifications to users who were assigned specific responsibilities for a contract. For example, if a user is assigned the Negotiator responsibility, they will receive notifications only for contracts where they are designated as a Negotiator. Responsibilities are defined on the Responsibilities tab in the Contract Properties.

     

    Question: If more than one admin or user selects the same Responsibility user — will that responsibility user receive multiple emails for the same contract?

     

    4. Is this feature the beginning of the (coming soon) universal email notifications era? (At the moment it looks like the old on-premises ECM Business Portal pushed to the cloud. 😕)

     

    5. Does a roadmap exist for the upcoming notification features?

     

    Thanks in advance,

     

    Max :)

    Expand Post
    • 3 answers
    • 70 views
    mfranz3, joaopereira, and elmargh like this.
    1 of 3

    • asharma50@flexera.com

      Hello Max,

       

      Please find below the answers to your queries:

       

      1.if the user doesn't have modify contract access to atleast one contract, user will not be able to see/save the ITAM notifications

      2.I couldn't understand it fully but as long as the user can modify the contracts under CorpA, he should be able to receive emails

      3.only one email will be sent even if same user is assigned with multiple responsibilities for same contract

      4. We have multiple use cases in discussion regarding notifications. We will update as and when they move forward.

      5. This is one of the first use cases that we are releasing and more will follow soon.

      Expand Post

  8. MercedesO (Flexera Software)

    May 22, 2026 at 11:07 AM

    📢Question Roundup for this week[22nd May]: Snow Atlas & Database Security

    Hello All,

    If you are UK based like me, hope you are keeping cool and getting ready for the heatwave this weekend!☀️

    There were a lot of good discussions in the community this week, particularly around Snow Atlas and system visibility. I want to give a massive shout-out and thank you to active contributors @SamuelBaughan​  @liamLittlemore​  @jonas.nilsson.external@fujitsu.com​  for brilliant insights on the Windows 11 visibility thread. Kudos also to @mhambsch​  for sharing what's worked for you on our classic Oracle database configuration thread.

     

    As forums are peer driven spaces built on collective expertise, it is great to see members helping each other get more value from Flexera solutions. If you’re new or just need a refresher here is a guide on how to contribute.

    We have  just two open posts from this week that still need an answer, check them out below:

     

    Open questions

    Flexera One

    • How to detect TLS versions across IT estate using Flexera Agent [reply here]

    Snow License Manager

    •  Does Snow License Manager support application categories like freeware and commercial shareware [reply here]

     

    🔥Top Discussions & Solutions This Week

     

    Many thanks,

    Mercedes

    Expand Post
    • 108 views

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