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  1. Software Investigations in Snow Atlas: Q&A on 4th November - Reminder to submit your questions

    Hello Everyone,

    Have a question about investigating software in Snow Atlas? Join us for a forum based Q&A on using the Files per computer report.

    [Wednesday 4 November 2026 3.30p.m GMT/ 10.30a.m ET]

    Whether you're new to software investigations or even if you have used the Files per computer report for years,bring your questions.

    Submit your question advance [Question form link]

    Return to this thread on the day: Comments are currently closed and will open at 3.30 p.m GMT/ 10.30 a.m ET on 4th November, when our experts will begin answering questions. You will be able to ask new questions and follow up on answers here.

    Already submitted a question through the form? We will add it to the discussion - no need to submit it again.

    Reminder: There is no webinar or videocall, and no event registration is required. Sign in to the Flexera Community to participate, or return afterwards to read the discussion.

     

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    This post is closed.
  2. Invoice Submission Failing with "Application Does Not Exist in Applications Database" Validation Errors

    We have ingested a licence invoice, and while the applications were found in the Applications Database, the submission fails with validation errors stating that the application names do not exist.

     

    Has anyone encountered this issue before? The applications can be found when searched, but invoice submission returns the errors shown in the attached screenshot. Any advice would be appreciated.

     

    I should note that I successfully ingested an invoice yesterday with no errors. Today however..

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    • JohnSorensenDK (Flexera Software)

      @tom.griffith@wiltshire.gov.uk​ 

      I can see that you're troubleshooting your specific issues with Flexera Support. Please share its resolution (when you get there) with the forum members if you think others will benefit from it.

       

      Thanks,

      John Sorensen

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  3. Flexera's Snow Atlas Office Hours (Topic: License Compliance & Optimization) Tuesday, October 20 at 10:00am, ET/3:00pm, GMT

    You are invited to our monthly Snow Atlas session designed around the topics that matter most to your team.

    Hosted by our SME’s, these sessions are built to help you accelerate time to value, adopt new features, and solve your toughest use cases alongside peers. Each session is 30 minutes of focused training followed by 30 minutes of open Q&A and discussion — so you can learn best practices and get your real-world questions answered in the same hour.

    For this call, our topic is License Compliance and Optimization. We will discuss effective license position (ELP), entitlements vs consumption, analysing your position, opportunities to optimize, and other best practices.

    Please share with your colleagues if they are interested in joining.

    Tuesday, October 20 at 10:00am, ET/3:00pm, GMT

    This session will focus on License Compliance & Optimization.

    Click the link below to add the meeting to your calendar.

    What to expect

    • 60 minutes — 30 min training, 30 min live Q&A and open discussion
    • Led by Snow Atlas experts — practical guidance, not slideware
    • Bring your questions — real answers to real estate, configuration, and optimization challenges
    • Exclusively for Snow Atlas customers — hosted live on Microsoft Teams

    Why attend

    • Faster time to value from the features you're already paying for
    • Direct access to product and services experts in a live, interactive format
    • Practical, repeatable best practices you can apply immediately
    •  A touchpoint with the Snow Atlas team

    Look forward to having you join the conversation.

    Thanks,

    The Flexera Snow Atlas team

     

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  4. EA Release notification: Edit of multiple licenses (standard fields) in SAM on Snow Atlas

     

    Release summary:

    We are excited to introduce Edit of multiple licenses (standard fields) in SAM on Snow Atlas. This enhancement enables you to update multiple licenses in a single operation, directly from the Licenses list, eliminating repetitive manual updates and reducing reliance on APIs, imports, or technical support.

     

    What’s included?

    • Multi-editing capability: Select and update up to 10,000 licenses across different license metrics and assignment types, updating only the fields that are applicable to the selected licenses.
    • Standard field updates: Modify key license attributes across multiple records simultaneously.
    • In-app experience: Perform all updates directly from the Licenses list without APIs, imports, or external tools.
    • Permission consistency: Use existing edit permissions with no additional configuration required.
    • Audit log support: Multi-edit updates are recorded in the audit log, providing visibility into changes made across licenses.
    • For each license value or setting:
      • Only changed values are updated.
      • If the selected licenses share the same value, it appears in the edit view.
      • If the selected licenses have different values before the change, you will see "Values differ" in the edit view.

     

    Why this matters?

    • Simplifies organizational changes: Update ownership, cost center, department, or other standard fields across hundreds of licenses after mergers, acquisitions, restructures, or team changes.
    • Supports mixed license estates: Apply updates across licenses with different license metrics and assignment types in a single operation, reducing the effort required to maintain diverse software portfolios.
    • Accelerates data cleanup initiatives: Correct outdated or inconsistent license information across large numbers of licenses without editing each record individually.
    • Improves data consistency: Ensure common attributes remain aligned across the license estate, reducing errors and improving reporting accuracy.
    • Reduces technical dependency: Enables users to perform large-scale updates directly in the product without relying on APIs, imports, or technical teams.
    • Saves significant time: Activities that previously required numerous manual updates can now be completed in a single operation, freeing teams to focus on compliance, optimization, and vendor management.

     

    What’s next?

    • Support for editing of custom fields for licenses is planned for Q4 and is currently in development.

     

    Release info:

    • Release date: 08th October 2026
    • Product domain: SAM on Snow Atlas
    • Release availability: Early Access (EA)

     

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  5. imageQ&A: Software investigations in Snow Atlas

    Wednesday 4 November from 3.30pm – 4.30pm GMT/ 10.30am – 11.30am ET

    Join the Snow Atlas team for a community Q&A on using the Files per computer report  in software investigations.

    Whether you’re new to software investigations or have used it for years, bring your questions. For example, How can I find a particular file or software version? What should I do if an application isn’t recognised?

    Submit your question in advance

    This is a forum based Q&A taking place here in the Flexera community there is no webinar/event registration, videocall or presentation. Use the form above to submit questions in advance. On 4th November, use the thread to post any additional questions in the comments; our experts will respond during the Q&A window.

    Would you like an email reminder with a link to thread? Select “Yes” in the form and enter your email address .

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  6. Correction Release: SharePoint scheduled report exports no longer fail due to duplicate file names

     

    What was happening?

    A scheduled report export to SharePoint could fail with a "Name already exists" error when a file with the same name already existed in the target location or when multiple users generated the same report simultaneously. In these situations, SharePoint rejected the upload and the report was not delivered.

     

    What has been changed?

    Every export now receives a unique file name. Export file names have been updated to include additional identifiers, helping prevent conflicts when files with the same name are generated or uploaded concurrently:

    • Milliseconds in the timestamp
    • A 6-character unique ID (GUID) suffix (Example : AdobeCC_20260930123000001_2e0d0c)

     

    What this means for you?

    • Scheduled exports should no longer fail due to duplicate file names.
    • Reports scheduled for SharePoint delivery should arrive more reliably.
    • Exported file names will look slightly different because they now include a more precise timestamp and a unique ID suffix.

     

    Is any action required?

    Existing schedules will continue to run without interruption, and the update is applied automatically. If downstream integrations, such as Power BI, depend on the exported files, review and update any file name references as needed to ensure those integrations continue to operate correctly.

     

    Release Info:

    Product: SAM on Snow Atlas(Report export to SharePoint)

    Type: Correction

    Release date: 21 September 2026

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  7. Release notification: Edit of multiple agreements (standard fields) in SAM on Snow Atlas

     

    Release summary:

    We are excited to introduce Edit of multiple agreements (standard fields) in SAM on Snow Atlas. This enhancement enables you to update multiple agreements in a single operation, directly from the Agreements list, eliminating repetitive manual updates and reducing reliance on APIs or technical support.

     

    What’s included?

    • Multi-editing capability: Select and update up to 1,000 agreements of the same type in one action.
    • Standard field updates: Modify key agreement attributes across multiple records simultaneously.
    • In-app experience: Perform all updates directly from the Agreements list without APIs, imports or external tools.
    • Permission consistency: Uses existing edit permissions with no additional configuration required.
    • Audit log support: Multi-edit updates are recorded in the audit log, providing visibility into changes made across agreements.
    • For each agreement value or setting:
      • Only changed values are updated.
      • If the selected agreements share the same value, it appears in the edit view.
      • If the selected agreements have different values before the change, you will see "Values differ" in the edit view.

     

    Why this matters?

    • Removes repetitive work: Eliminates the need to update agreements one by one.
    • Saves significant time: Multi-editing that previously took time can now be completed in seconds.
    • Improves data consistency: Apply changes across multiple agreements simultaneously, reducing the risk of errors.
    • Reduces technical dependency: Enables users to perform multi-editing without relying on APIs, imports, or technical teams.
    • Frees up time for strategic work: Allows teams to focus on higher-value activities such as compliance, optimization, and vendor management.

     

    What’s next?

    • Support for editing custom fields for agreements is currently in development and testing, with an EA release planned for early Q4.
    • The improved performance and new backend architecture will also allow users to edit up to 10,000 agreements of the same type in a single action.

     

    Release Info:

    ·      Release date: September 24, 2026

    ·      Product domain: SAM on Snow Atlas

    ·      Release availability: General Availability (GA)

    ·      Documentation: https://docs.flexera.com/snow-atlas/sam-core/sam-core-user-interface/agreements/manage-agreements

     

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  8. Enhanced SaaS Management - Certificate based authorization support for EntraID, M365 and MS Defender 

    Release date: September 16, 2026

     

    This release delivers Certificate-Based Authentication (CBA) as an alternative authorization method for the Microsoft Entra ID, Microsoft 365 (M365), and Microsoft Defender connectors in Flexera One SaaS Management (FOSM).

     

    Building on the existing OAuth2 Client Credentials method (Client ID + Client Secret), customers can now configure and authorize Microsoft connectors using customer-managed certificates tied to their Azure (Entra ID) app registrations.

     

    This release achieves functional parity with FSM, satisfies strict regulatory compliance mandates such as DORA (Digital Operational Resilience Act), and supports enterprise security policies requiring stronger authentication mechanisms without disrupting or forcing deprecation of existing client credential configurations.

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