
johnnynguyen asked a question.
We are required to monitor Think-Cell usage in the business and need to remove licences from users who are no longer using it. I had generated an "Applications per user" report to show last used usage information for the think-cell application.
Snow Atlas has detected some of our users as to have last used Think-Cell months ago, however we have received direct feedback that they have actually used it daily or in the previous week.
As Think-Cell is a plugin used by Powerpoint, I can understand its a bit complicated for the metering to be accurate.
I have also found some old community posts with this same/similar question:
- Does anyone have experience with metering Think-Cell?
- Does anyone have experience metering or managing think-cell licenses? This is a PowerPoint add-in, so the "last used" date shows the last time they opened PowerPoint, not necessarily using the add-in.
- Hi all, anybody have new information if the usage of think-cell apps can be metered by Snow. When I run the usage report, the information bring only no more than 3% of the total users...
Hoping to see if there is any further development into the metering of Think-Cell. Also, keen to see if anyone else has found any workaround to monitor Think-Cell usage.
Hi @Johnny Nguyen
Along with the above answer, it is indirectly mentioned in the KB article