The endpoint beacon.flexnetmanager.com requires the following cipher suites to establish the TLS connection
TLS_ECDHE_ECDSA_WITH_AES_256_GCM_SHA384
When it is missing, you may encounter the following error.
Clicking OK on the error, going to Beacon configuration > Parent connection, and clicking Test connection will show a failure for the parent inventory beacon, but the download and upload tests may succeed:
Solution:
You need to ensure the cipher suite TLS_ECDHE_ECDSA_WITH_AES_256_GCM_SHA384 is enabled on the server.
If this is disabled, it was most likely controlled via Group Policy on the server, and you will want to work with your System Administrator/Security teams to enable it.
You can also use a utility like ‘IIS Crypto’ to verify and configure the cipher suites easily.
In IIS Crypto, go to the Cipher Suites view, find TLS_ECDHE_ECDSA_WITH_AES_256_GCM_SHA384, enable it with the checkbox, check the Reboot checkbox, then press Apply.
After the server reboots, this cipher suite will be enabled, allowing the beacon to connect to the endpoint without error.
If you recheck this value after reboot and see it unchecked again, this indicates that Group Policy or something else is still controlling it and clearing it at system startup. You will need to reach out to the team responsible for Group Policy and ask them to fix it.
IIS Crypto:
Group Policy:
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Case id: 00001065
Activity: Status change: 2 hours ago