JRE libraries are missing or not compatible error during FlexNet Code Insight installation

Title

Symptoms:

The following error may be encountered during an installation of FlexNet Code Insight:

Preparing to install
Extracting the JRE from the installer archive...
Unpacking the JRE...
Extracting the installation resources from the installer archive...
Configuring the installer for this system's environment...
Launching installer...
JRE libraries are missing or not compatible....
Exiting....

Diagnosis:

This issue is typically caused by insufficient privileges on the 'tmp' directory

Solution:

To correct this issue, cutomers will need to create a new "temp" directory in a location where you do have the proper permissions (for example, /opt/fnci/tmp), and then set an environment variable called "IATEMPDIR". Example:

mkdir /opt/fnci/tmp

export IATEMPDIR=/opt/fnci/tmp

You should now be able to successfully launch the installer without encountering the "JRE libraries are missing or not compatible" error.

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Products	Region	Phone Numbers
FlexNet Operations FlexNet Embedded FlexNet Publisher FlexNet Connect FlexNet Code Insight InstallAnywhere InstallShield	North America *	+1 630-332-2513 (toll) +1 877-279-2853 (toll-free in North America)
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Case id: 00001065