This list is not complete but it is a collection of exclusions examples that it may be useful to use within our inventory agents, to reduce the amount of:
- false positives (applications identified correctly, but with no relevance from a licensing perspective i.e. as part of software deployment infrastructure or backup )
- scan time, network load, server load (scanning network shares).
- data update job time and database use (OS Components / container technology)
Most paths can be customized in the specific applications, so check to ensure your exclusion fits in your environment.
The X-Rule column represents the Snow Recognition Service (SRS) Application, which is filled when not excluding that on the Agent level.
| What | How | X-Rule | Why |
|---|---|---|---|
| Windows Folder | <Path>%WINDIR%\*</Path> | OS Component | |
| Matrix42 Empirum | <Path>C:\EMPIRUMAGENT\*</Path> | Software Deployment | |
| Matrix 42 Empirum Server | <Path>C:\EMPIRUM\CONFIGURATOR\PACKAGES\*</Path> | Software Deployment | |
| Frontrange Enteo |
<Path>%CommonProgramfiles%\Enteo\*</Path> <Path>C:\enteocache\*</Path> | Software Deployment | |
| HP Client Automation | <Path>%ProgramFiles(x86)%\Hewlett-Packard\HPCA\Agent\cache\*</Path> | Software Deployment | |
| Radia Client Automation | <Path>%ProgramFiles(x86)%\Radia\lib\*</Path> | Software Deployment | |
| Landesk | <Path>%LDMS_LOCAL_DIR%\*</Path> | Software Deployment | |
| Microsoft SCCM earlier than 2012 |
<Path>%windir%\System32\CCM\Cache\*</Path> <Path>C:\CCMCache\*</Path> | Software Deployment | |
| Microsoft SCCM 2012 | <Path>%windir%\CCMCache\*</Path> | Software Deployment | |
| docker on linux | <FileSystem>overlay</FileSystem> | Container technology | |
|
Microsoft Defender in Container or Windows Sandbox | <Path>%ProgramData%\Microsoft\Windows\Container\*</Path> | X - SandBox Data | Container technology |
| Tanium | <Path>*\tanium\tanium client\downloads\*</Path> | X - Filtered Tanium Download Components | Software deployment |
| Office 365 Updates | <Path>%ProgramFiles(x86)%\Microsoft Office\Updates\*</Path> <Path>%ProgramFiles%\Microsoft Office\Updates\*</Path> | X - Microsoft Office | Software deployment |
Also see the Snow Docs Inventory Agent guides for further advice.
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Case id: 00001065
Activity: Status change: 2 hours ago