In order for the updates to be successful, you must have Snow License Manager (SLM) updates scheduled to perform automatic updates at the same time. NOTE: This applies even if they are set to disabled.
To change the time of the SRS downloads schedule, update the string value in the Windows registry:
KEY_LOCAL_MACHINE\SOFTWARE\Snow Software\Snow Update Service\SnowSoftwareRecognitionService\UpdateHour
Note that a 24 hour clock is used -- so the default setting 20:00 represents 08:00 pm.
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Case id: 00001065
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