M Wrbsky asked a question.
Paritosh asked a question.
Snow Inventory Oracle Hardware Scanner 2.0 (Linux)
Snow Inventory Server 6.8
Snow Management and Configuration Center 2.0
Snow Software SRS Client 3
Snow Automation Platform 3.9
Snow Inventory Oracle Middleware Scanner 2.0 (Linux)
Snow Active Directory Discovery 4.5
Snow Integration Manager 5.45
Snow Inventory Agent 6.9
Snow License Manager 9.8
Snow Inventory Agent 6.8 (Mac)
Best Answer
This is Snow's published EOL document: Snow EoL (End of Life) information (snowsoftware.com)
Most of your list fits within the parent software mentioned in it.
Hanifa Thariq asked a question.
intend to implement an advanced filter within SNOW License Manager. The objective is to identify duplicate license records based on the 'BIOS Serial Number' and 'Last Scanned Date'. From the resulting filtered data, I wish to retain only the most recent entry (i.e., the one with the latest 'Last Scanned Date') and subsequently delete all other duplicate records. Is it still possible in SNOW?
Hi,
yes this is basically possible via an SQL procedure. (Only Snow LicenseManager onPrem).
If you need help creating such a procedure, please contact your Snow/Flexera sales representative.
Note: You should also think about why there are duplicates in the system in the first place!
MajaHamer asked a question.
We are migrating AP to Windows 2022 server. We enter the license key on the new server it shows license compliance -2. Is it ok to ignore it as we are using the same key for a cutover time?
Shubhamnaik asked a question.
I am in the process of creating POC for Snow - ServiceNow Integration I have recieved the License for ITSM Enhancer . I am bit confused weather it's an appliaction that we need to install and configure or It's just I need to have license to do the integration.
Hi,
you need the Snow Integration Manager Tool to configure bothe ServiceNow connectors (CMDB, Catalog)
in addition you need to Install ServiceNow apps from ServiceNow Store
Please have a look here for step by step ServiceNow Connector | Snow product documentation
ColinHardie asked a question.
Can someone clarify as to what the 'Snow ITSM Enhancer' platform offering is? The datasheet is suitably vague.
Is this just the ability to export data held in SLM, via a SIM connector, into whatever CMDB a site is using, (in our case ServiceNow)?
@Colin Hardie​ Hi Colin, thanks for your interest in ITSM Enhancer. As noted by some of the previous commenters, Snow did go through a product repackaging. As part of this we renamed Snow for ITSM as ITSM Enhancer.
Simply, it is the integrated connector between Snow License Manager and the list of supported ITSM tools (i.e. ServiceNow, BMC). In SLM you get the benefit of the discovery and inventory,(in new speak - Adoption Tracker), and normalization (Data Intelligence Service), which stand alone. If you want to ingest all that data in ServiceNow, mapped to the right areas of the CMDB that is interpretable and usable then you require the connector, ITSM Enhancer. This is how you can achieve automated, cleaned, and normalized software title data to populate your CMDB. It is a capability that even the ServiceNow team comes to Snow to deliver to their customers.
brian_evans asked a question.
i am new to productivity optimiser, and cant seem to work out how to add an store item for a laptop or other hardware device, with the usual fields asked for delivering kit... , and then have it go through approvals etc, and then possibly have an email or API call into the supplier to deliver the device
total newbie here, and ay help would be greatly appreciated
faaven asked a question.
Hi SNOW Community,
I have a rather simple question.
What is the correct way to add a maintenance renewal to an existing license? I suggest that this needs to be done under TAP "maintenance and Support" rahter then creating an new Entry that can then in a second Step be linked to the initial License.
Thank you for the Support
Regards
Hello @faaven​ ,
yes, when the license count is still the same, we recommend to add the maintenance renewal term and costs in the "Maintenance and support" tab under "maintenance costs" to get a history of the costs and to minimize the number of License IDs.
Only you do an license extension plus maintenance we would create a separate License ID for the additional licenses+maintenance to keep the history.
i am new to productivity optimiser, and cant seem to work out how to add an store item for a laptop or other hardware device, with the usual fields asked for delivering kit... , and then have it go through approvals etc, and then possibly have an email or API call into the supplier to deliver the device
total newbie here, and ay help would be greatly appreciated
We are migrating SLM and Inventory servers to a new version. We have Autmation Platofrm configured to deploy software imported to AP to users machines in the comapny, via SCCM co Is there any setting in AP where we ned to chnage Snow servers credentials?
Hello,
we recognized while comparing old to current measurements of SAP Engine, that the measurement for same period is now lower that before:
e.g.
01 June 2020: Engine xyz was metered for period 01.01.2019 to 31.12.2019 with a value of 100
01-Sept 2020: Engine xyz was metered for period 01.01.2019 to 31.12.2019 with a value of 85
SAP Engines with this problems are for example:
0370 NetWeaver Gateway - Anzahl Aufrufe des GW (ODC) pro Jahr
0372 NetWeaver Gateway - Anzahl Gateway Benutzer pro Jahr
8100 Shared Service Framework – Serviceanforderung FIN
8101 Shared Service Framework – Serviceanforderung HR
8102 Shared Service Framework - Kontaktdatensätze
By logic we do not see many reasons for the changes, as we did not remove any SAP systems (we just added some in between):
Possible reasons:
a) SAP data has been changed for the period between the two measurements (not very likely, that this is possible for the past). Also it happend to many engines/systems, which make it more unlikely.
b) The metering period shown in SOS is a default value in SOS and is wrong (e.g. Last 12 month instead of shown "last year")
c) The field in SAP, which defines the metering period(and is show in SOS) and which is actually used, are not the same.
Please share you thoughts and experience. Thank you in advance.
Hi All, not sure if this is the best place to ask; I have recently been given the task of dealing with SLM in our organisation (along with my other duties, so I can only dedicate 1-2 days a week on SLM).
its all a bit of a mess; and Im wondering how does someone with no formal SLM training / experience deal with a situation like this?
We also use AD / SCCM to deploy packaged software and from what I can see there is no way of syncing AD Groups to Licences in SNOW.
any help / guidance anyone can provide would be appreciated
Maybe anybody knows, how to resolve 2 following things:
1. How to renew imported information? When I try to import data, SLM make duplicates. I can not find place, where I can change import settings for SAP.
2. How to delete duplicates from already imported data?
Already looked import guide, but there is not information about it.
The new license models from SAP were adapted to On Premise licensing in S4/HANA. This means that there are now only 4 license types that would be relevant for measurement.
Now we ask ourselves whether the new licensing would be better suited to our situation.
To answer this question we would like to use SNOW for SAP to simulate the cost changes.
Since the new license types have different permissions on transactions, the question is whether SNOW already has the possibility to simulate the cost changes for On Premise licensing.
I am very grateful for your answers and wish you a nice week.
Best Regards
Julian
SLM is not compatible with Azure SQL PaaS because a SQL agent on the SQL server is required to run SLM.