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  1. Snow Atlas Release Blog — Hameed Iqbal (Flexera Software)

    Edited March 30, 2026 at 3:10 PM

    Official release of Snow Integration Manager 26.1.0

     

    This release includes:

    • Enhanced Microsoft AD Discovery with configurable aggregation periods, global site name support, and optional discovery without credentials—giving customers more control over data scope, simpler configuration, and improved support for complex AD environments.

     

    • Optimized Microsoft Azure AD Discovery that retrieves only required activity fields—reducing unnecessary data collection, improving performance, and directly addressing customer security and data‑minimization concerns.

     

    • Extended connector compatibility and continuity, including support for BMC Helix ITSM v25.4, SQL Server 2022 & 2025 discovery via SCCM, and updated GitHub Enterprise APIs—ensuring uninterrupted integrations despite upstream API and platform changes.

     

    • Improved validation, accuracy, and reliability across connectors (Intune, Microsoft AD, Nutanix Acropolis)—helping customers avoid configuration errors and ensuring more accurate inventory and compliance data.

     

    • Platform-level updates with adoption of Calendar Versioning for clearer lifecycle and support expectations, plus updated Flexera branding in SIM—aligning SIM with the broader Flexera portfolio and roadmap.

     

    Release information

    Product: Snow Integration Manager

    Release Tier: Minor Release

    Release Version: 26.1.0

    Release Date: 31 March 2026

    Release Availability: GA

    Release Notes: Release Notes

    Product Documentation: SIM Documentation, ITSM Documentation

    Distribution method: Installer available for downloads here

     

    Expand Post
    • 2 comments
    • 95 views

    • SeanMag

      any progress on the OLVM connector - it's only been 4 years...

  2. SamuelBaughan asked a question.

    October 26, 2020 at 3:13 PM
    What is the INV_FILE_FILTER exactly

    What is that SLM SMACC Basic setting exactly about?

     

    The official doc says:

    INV_FILE_FILTER: File extension filter for data sources (only applies to Windows OS based files). Defines the type of inventory files that will be transferred to SLM by adding or removing file endings in the comma-separated list.

     

    I see in SLM that files with other extensions are also transferred from INV to SLM (*.tmp, *.dll, *.00, ...). Why are they passed on to SLM? Are the detection rules applied or not to those files with other extensions? What is the use of this filter if it applies only to Windows OS based files? How is it different from the filter <IncludeCriteria> <FileType> in the local snowagent.config?

     

    This thread shows that is does more than what it appears to do: https://community.flexera.com/s/question/0D5PL00000NvxJ90AJ/adding-00-to-the-invfilefilter-setting

    Do we still need to add the magical ".00" in this list of extensions?

    Expand Post
    Question with a best answer.

    Best Answer

    Your agent can be configured to scan for specific file extensions. It will report all those files to the Inventory server.

    But not all files will be transferred over to the SLM server during the Data Update Job, only the ones specified in the INV_FILE_FILTER setting. You would usually want to have the same file extensions in both the agent configuration and the SLM SMACC.

     

    Here is one case where maybe you would have a different list of file extensions: You use another method to report more file extensions but they do not come from your agent. For example, you develop a custom method to scan for specific DLL files on some clients to detect a specific app, but you do not want the Snow agents to scan for all DLLs (there are too many of them on each client). In this case, your agent would not list the DLL extension in its config file, but the SLM SMACC would.

     

    I hope that helps

    Expand Post
    SamuelBaughan by SamuelBaughan
    • 4 answers
    • 61 views
    1 of 4

  3. pedro.fmoreira asked a question.

    October 4, 2023 at 5:38 PM
    How to encrypt the Oracle database user password to put in the agent configuration file?

    I need to generate a configuration file with the password for accessing the Oracle database encrypted. I saw the article in the link: https://community.flexera.com/s/article/How-ToGenerateEncryptedOraclePassword-v2

    who explained the step by step very well, but the encrypted password that is being generated has 460 characters, it doesn't seem correct to me.

     

    I am identifying the error message in the log: java.security.NoSuchAlgorithmException: Can't decrypt this kind of password.

     

    Has anyone experienced this and can tell if in version 6.9.0 of inventory there is any problem generating the configuration file with the encrypted password?

    Expand Post
    • 7 answers
    • 212 views
    1 of 7

    • SamuelBaughan

      I just tried from the Inventory v.26 console and it worked fine:

      image

  4. james.sirman@cmegroup.com asked a question.

    April 27, 2026 at 1:57 PM
    SLP API Troubleshooting article feedback

    I have feedback on Snow Inventory Server support article https://community.flexera.com/s/article/Optimal-API-endpoint-configuration. In it there is a reference to values that should be present in the SnowInventory and SnowLicenseManager databases for optimal SLM API operation to occur. Following the article, I had our SQL team run these commands first, and they did not help:

     

    EXEC SnowInventory.slm.GetServerAddress;

    EXEC SnowLicenseManager.inv.UpdateServerAddress;

     

    It is unclear in the article that these 2 services are a vital step of the troubleshooting process. I had to restart them in order for the SLM API values appear:

     

    Inventory Server: Snow Inventory Server service

    License Manager Server: Snow Software Inventory Service

     

    Please update or replace this article to help Snow administrators resolve SLM API issues in the future.

    Expand Post
    • 2 answers
    • 42 views

  5. liamLittlemore likes this.

    • liamLittlemore

      Do you have the agent installed on the duplicate devices or do these come from an integration such as BMC or Vcenter?

  6. Inverno asked a question.

    April 21, 2026 at 9:02 AM
    How can I know which report was created by whom?

    Hello. SLM user here.

    Some users were creating reports and sharing them with everybody (who knows why).

    I just want to know who created the reports to contact them and unshare.

    Is there any query that can give me the report name + creator name?

    SLM on prem.

    Thank you in advance

    Question with a best answer.

    Best Answer

    Good day, @Inverno​ 

     

    Hope you are doing well.

     

    Give below SQL query a try, hopefully that helps. That will give the Report Name, along with the user who created the report with their First Name, Last Name and Email.

     

    Select a.CID, a.ReportID, a.ReportName, a.Description, b.UserName, b.FirstName, b.LastName, b.Email from SnowLicenseManager.dbo.tblSystemUserReports a

    join SnowLicenseManager.dbo.tblsystemuser b on a.UserID = b.UserID

     

    Kind regards,

    Randy Teng

    Expand Post
    Randy Teng by Randy Teng (Flexera Software)
    • 8 answers
    • 153 views
    MercedesO and liamLittlemore like this.
    1 of 8

    • Jonas_A_Nilsson

      Support is in general really good at resolving factual errors, but they are focusing on actual errors. If it's something that is not really a defect, then they tend to brush that aside.

      I don't know how you formulated yourself, but in general be very clear that you have an actual functional impact (in this case, it sounds like wantonly shared reports is not a big problem ... ? )

       

      Having said all that - I would encourage you to browse around in the SnowInventory and SnowLicenseManager databases. I don't mean that you should become an expert xD But you can actually do quite a lot of analysis on your own. And if you're stuck, throw out a question here in the community :)

      Expand Post

    • Randy Teng (Flexera Software)

      Hi @jyothi.venkiteela@mitie.com​ 

       

      Good day! Hope you are doing well. Below is a general advice in nature.

       

      Most common issues are the following:

      1.Wrong syntax in the snowserver.config

      2.Changes in the Database, for example new DB instance, reset password for the service account, or different account now being used than before

      If you look at your snowserver.log and if you see saying you unable to communicate to the Database, then most likely it's about the changes on your Database.

      I would suggest trying to reconfigure by following below steps by having the correct information.

      Step 1 

      Step 2 

      Make sure you enter the new changes. Take note that you won't be able to start the service if this information are wrong.

       

      Step 3 

      Otherwise, continue to work with the Support Engineer assigned to your support ticket.

       

      Kind regards,

      Randy Teng

       

      Expand Post

  8. 1 of 3

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  1. maurofossa asked a question.

    February 24, 2026 at 11:57 AM
    500 internal server errors on SAM

    We see lots of 500 internal server errors using SAM (SaaS).

    Authentication takes minutes, getting the (empty) computer search page requires 3 o 4 attempts before it's shown on screen, etc.

    Not a PC nor a network problem (happens everywhere).

     

    Opened request to support in the past, got answer "now it works". Wow.

    Yet, it still happens every day.

    Ideas?

     

    Expand Post
    • 77 views

  2. ErnestoFacio asked a question.

    September 22, 2025 at 5:33 PM
    Does not collect data for new servers

    In the RN150 server there are 617 IP's verified by the Appliance, in the portal we have data for only one IP, the first one we tested (3 months ago), we validate communications for every one DNS/IP and got a "Connection Failure" result for 5 of them:

    The Firewall rules do not have modifications recently and we create new firewall rules for each IP instead DNS, then tested again and got same result.

    Could you have some advice or suggestion?

    Expand Post
    • 181 views

  3. ChinmayN asked a question.

    December 6, 2024 at 1:29 PM
    my server has a SNOW agent installed & SIEM We have observed suspicious activity on the Windows Database Servers

    my server has a SNOW agent installed & SIEM We have observed suspicious activity on the Windows Database Servers.where we see that the command "for /f "tokens=1,2 delims=\\" %i in ('whoami') do net localgroup "ora_dba" "%i\%j" /ADD” was executed.. We observed use of the 'whoami' command and addition of “nt authority\system” to the "ora_dba" group.

    • 334 views

  4. Joe Powell - ITAM Worx asked a question.

    November 11, 2024 at 2:01 PM
    M365 Doubling Data

    Just noticed in both SLM (SPE) and in Atlas (SAM CORE) the M365 module is doubling up subscriptions as the SIM data is including Disabled and Expired subscriptions.

     

    Only way to get round this is if you have the Atlas SaaS module you can select to remove the disabled subs via a filter.

     

    Support have a PRB record for this to be fixed in a new release of the SIM, just no idea when this will be released. So take care people with your M365 data analysis.

    Expand Post
    • 365 views

  6. Portal User asked a question.

    December 7, 2022 at 1:49 PM
    <ConnectionString> setting in snowserver.config

    What is a function of encrypted <ConnectionString> in Snow Inventory snowserver.config? Are they server name, database name, and user credentials stored in encrypted form (found in snowdoc)? When I migrate Inventory to a new server should I preserve it or just configure new settings like db connection?

     

    <Configuration>

     <Master>

      <License>

       <CompanyName>XXX</CompanyName>

       <LicenseKey>XXX</LicenseKey>

      </License>

      <ConnectionString>

       <Encrypted>XXXXXXXXXXXXXXXXXXXXX</Encrypted>

      </ConnectionString>

    Expand Post
    • 349 views
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