I have feedback on Snow Inventory Server support article https://community.flexera.com/s/article/Optimal-API-endpoint-configuration. In it there is a reference to values that should be present in the SnowInventory and SnowLicenseManager databases for optimal SLM API operation to occur. Following the article, I had our SQL team run these commands first, and they did not help:

EXEC SnowInventory.slm.GetServerAddress;

EXEC SnowLicenseManager.inv.UpdateServerAddress;

It is unclear in the article that these 2 services are a vital step of the troubleshooting process. I had to restart them in order for the SLM API values appear:

Inventory Server: Snow Inventory Server service

License Manager Server: Snow Software Inventory Service

Please update or replace this article to help Snow administrators resolve SLM API issues in the future.