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  1. Flexera One Blog — SBansal_E (Flexera Software)

    May 27, 2026 at 12:25 PM

    Upcoming Change: IT Visibility – Query API Delta Resume Token Invalidation (Action Required on July 20, 2026)

     

    As part of an upcoming platform update, existing IT Visibility Queries API (https://developer.flexera.com/docs/api/vis/v2#/Query) delta resume tokens will be invalidated on July 20, 2026.  

     

    What does this mean? 

    On or after July 20, 2026, any delta query that uses an existing resume token will fail. This is a one-time change required to ensure data accuracy going forward. 

     

    What action is required? 

    If you consume delta data via the Queries API, please take the following action: 

    • Remove the resume token from your current request 
    • Run a new query/fresh snapshot on or after July 20, 2026 to generate a new resume token 
    • Use the newly generated resume token in subsequent requests to continue using delta queries.   

     

    Additional details 

    • Snapshot queries are not impacted 
    • No changes are required to the Queries API endpoints or request format 
    • This change applies only to delta consumers 

     

    We recommend planning this snapshot run into your workflows ahead of time to avoid any disruption. 

    If you have any questions or need assistance, please contact Flexera Support.  

    Expand Post
    • 1 comment
    • 25 views

    • johnksilverwood

      Does this impact the ServiceNow integration? I think it's using this endpoint vis/v2/orgs/<ORGID>/servicenow_queries/ so not sure.

  3. roosharm asked a question.

    May 25, 2026 at 9:27 AM
    Please help me to find Flexera Implementation course or hands-on training

    Hello,

     

    I have been trying to search Flexera Tool Implementation course in Flexera Learning portal from many days however, I am not getting any such course or training in portal. Could anyone help me to find the course or training link?

    • 1 answer
    • 24 views

    • JohnSorensenDK (Flexera Software)

      @roosharm​ 

      I have now updated your personal account in Flexera's CRM system, so after relogin to the Community you should now be able to access the Learning Center portal from the Resources drop-down.

       

      Thanks,

      John Sorensen

      Expand Post

  4. jjoaquin asked a question.

    May 27, 2026 at 6:10 AM
    But isn't it that the details about the assigned user and the calculated user should be taken care of by the system itself? I checked data migrated from ITVisibility to ServiceNow and user is captured but not in ITAM part of Flexera ONE. Thoughts?

  5. kellyhall asked a question.

    May 26, 2026 at 2:30 PM
    New ITAM Notifications Tab

    New ITAM Notifications Tab instructions advise "The ITAM Notifications tab (Administration > IT Asset Management Settings > General". I am an administrator of the system but I am not able to see this?

    • 1 answer
    • 12 views

    • Max_Hensel

      You have to wait for the production release. At the moment you can see the this only in UAT.

  6. Max_Hensel asked a question.

    May 22, 2026 at 10:23 PM
    Contract Email Notifications: Release 2025R2.5

    Dear Flexera Team :)

     

    I have some questions regarding the contract email notifications feature in 2025 R2.5.

     

    1. "Once enabled, all IT Asset Management users in the tenant can access the My ITAM Notifications page (Administration > IT Asset Management Settings > My ITAM Notifications)."

     

    Question: If a user does not have the role to access contracts, will they still be able to see the "My ITAM Notifications" settings?

     

    2. If a contract is scoped via the Ownership tab to Corp Unit A, and the ITAM role of the actual user is scoped to Corp Unit B — will the user receive an email?

     

    Question: Will scoping be respected?

     

    3. Responsibility types (optional): In addition to the administrator and the user who enabled the notification, you can also send notifications to users who were assigned specific responsibilities for a contract. For example, if a user is assigned the Negotiator responsibility, they will receive notifications only for contracts where they are designated as a Negotiator. Responsibilities are defined on the Responsibilities tab in the Contract Properties.

     

    Question: If more than one admin or user selects the same Responsibility user — will that responsibility user receive multiple emails for the same contract?

     

    4. Is this feature the beginning of the (coming soon) universal email notifications era? (At the moment it looks like the old on-premises ECM Business Portal pushed to the cloud. 😕)

     

    5. Does a roadmap exist for the upcoming notification features?

     

    Thanks in advance,

     

    Max :)

    Expand Post
    • 1 answer
    • 29 views
    mfranz3, joaopereira, and elmargh like this.

    • Max_Hensel

      Next questions:

       

      If a operator-user wants to select a vendor (mandatory field):

       

      1. Why does the operator (and all other kinds of roles) see vendors without any contracts linked to the vendor? Might be confusing...

       

      If you select a time-frame from 1-2 years (as it is possible in UAT at the moment) in combination with the fact that e.g. admins can create notifications for other people as long as they are assigned in the various responssible field... AND and the contract expires in 2 years.....:

       

      1. Will the responsible person receive emails every week? Two years long? Without the possibility to avoid this?

       

       

      Expand Post

  7. njokingumi asked a question.

    May 20, 2026 at 1:10 PM
    How can I implement TLS version detection installed in my estate? I have Flexera agent installed.

    We intend to have TLS version reporting using Flexera. Has this worked for you before. This will be very helpful.

     

    • 1 answer
    • 17 views

    • JohnSorensenDK (Flexera Software)

      @njokingumi​ 

      I would personally look for other options as I don't see Flexera's inventory agent being the most effective way to easily collect the required details. For large or segmented networks I would say that active endpoint probing is the most effective way to map your estate and inventory every system's TLS configuration.

       

      I hope that other forum members will chime in with their experience and provide better guidance. (I just wanted to trigger and get the conversation going...)

       

      Thanks,

      John Sorensen

      Expand Post

  8. Flexera One Blog — ClaytonS (Flexera Software)

    May 21, 2026 at 5:03 PM

    My team and I spent the week in Las Vegas at ServiceNow Knowledge 2026, and the biggest shift wasn’t just more AI, it was AI moving from advice to action. 

     

    I wrote up a practical breakdown of what ServiceNow announced and the one question teams should be asking next: Do we trust the data enough for the system to act on it? 

     

    When AI starts acting across workflows and systems, bad technology data stops being a reporting problem and starts becoming an execution problem. Governance can control and audit the workflow, but it does not fix stale, incomplete, or poorly normalized data. 

     

    👉 You can read the blog here: AI Execution Depends on Trusted Technology Data: Takeaways from ServiceNow Knowledge 2026 

     

    Would love to hear what stood out to you from Knowledge and where you’re seeing the biggest challenges as automation starts to scale. 

    Expand Post
    • 105 views
    MercedesO likes this.

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  2. jjoaquin asked a question.

    May 27, 2026 at 6:10 AM
    But isn't it that the details about the assigned user and the calculated user should be taken care of by the system itself? I checked data migrated from ITVisibility to ServiceNow and user is captured but not in ITAM part of Flexera ONE. Thoughts?

  3. MercedesO (Flexera Software) asked a question.

    Edited May 18, 2026 at 3:33 PM
    Submit Your Questions Now: Microsoft 365 License Data in Flexera One

    We’re launching a new Ask the Experts Community Q&A session focused on Microsoft 365 License data in Flexera One.

     

    Have a question about unexpected license counts, unlinked users, or data discrepancies? Submit your question ahead of the session or join the live discussion directly in the Community.

     

    📅Live Q&A: Wednesday 10th June 2026

    🕒 3:30–4:30 PM BST | 10:30–11:30 AM EST

     

    This is a live forum-based Q&A hosted directly in the Flexera Community - no webinar registration is required.

     

    Questions submitted by 5th June 2026 are more likely to be covered during the live session.

    👉 Submit your question here: [Link to form].

    👉 Read the full session details: [link to blog page]

    If you’d like a calendar reminder, you can request one in the form.

     

    We look forward to your questions and discussion during the session.

    Expand Post
    • 145 views

  6. MercedesO (Flexera Software) asked a question.

    November 18, 2025 at 6:23 PM
    Not at AWS Re:Invent? Share your cloud discovery of the year, Hidden Cloudverse swag pack is up for grabs!

    Hi Everyone,

    As mentioned in my other post, our team is gearing up for AWS re:Invent, however we are fully aware some of you may not be able to attend this year so we'd like to hear from you. Here is my question:

     

    What is the one thing you have discovered in your cloud this year that made a real difference i.e a fix, insight or optimization you are genuinely proud of or have learned from?

     

    if there's enough interest in this topic, I'm happy to facilitate a virtual call so we can have a proper idea exchange.

    There's more: The most liked reply (or the most creative) will win a Hidden Cloudverse Swag Pack, featuring our legendary Drizzle, Flash and Nimbus plushies, limited-edition lollipops, and other cosmic goodies! I have included a teaser photo to let you know the stakes!

     

    -Please share your discovery by Thursday 27th November,

    -Keep it under 200 words

    -Share your own experience (nothing confidential or sensitive)

    -One entry per person

     

    Looking forward to reading what you've discovered this year!

    image of plushies 

    Expand Post
    • 159 views

  7. OKAMOTO asked a question.

    October 28, 2025 at 7:34 AM
    How to import storage information to Flexera

    Hi we are using ITAM +ITV feature and we want to manage storage information.

    However, we don't have discovery sources like ServiceNow/BMC Discovery,

    in such a case ,are there any way we can import storage data like importing file etc..? 

     

    • 147 views
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