Resolve “There are no custom attributes defined in the system” warning in Commander

Title

You may receive the warning message There are no custom attributes defined in the system when trying to set custom attributes in Snow Commander, even though you have created one or more custom attributes. This typically occurs because the custom attributes are not configured to apply at the infrastructure level where you are attempting the change.

This warning appears when attempting to set custom attributes on an infrastructure element that has no applicable attributes. For example, if attributes such as IP Address and Manager Email apply only to forms and others apply to Virtual Machines and vApps, selecting a datacenter will result in the warning because there are no applicable custom attributes.

To make a custom attribute globally applicable, follow these steps:

Under the Configuration menu, click Custom Attributes.
Select the attribute you want to make global from the list and click Edit.
On the Define Attribute page, set Applies To: All.
Click Next, then Finish.

Important: Once a custom attribute has been added to Commander, you can only change it to All. If you need to change an attribute configured for cloud accounts (managed systems) to datastores, you must delete and recreate the attribute.

Outcome

The selected custom attribute is now globally applicable and can be set across all infrastructure levels without error.

Was this helpful?

Support Hub

Product

Snow Commander

Solution Area

Initial Configuration

Version

7.x

Visibility

Guest

URL Name

warningtherearenocustomattributesdefinedinthesystem

Are you sure you want to cancel the case creation?

Case closed successfully

Action performed successfully

Upload Attachment

Maximum file size allowed is 3 MB.

File type not supported.

Supported file types:

Documents (.txt, .doc, .docx, .pdf), Images (.jpg, .png), Comma Separated Files (.csv) Speadsheets (.xlsx, .xls)

Are you sure you want to close this case

Get Hotline support

Products	Region	Phone Numbers
FlexNet Operations FlexNet Embedded FlexNet Publisher FlexNet Connect FlexNet Code Insight InstallAnywhere InstallShield	North America *	+1 630-332-2513 (toll) +1 877-279-2853 (toll-free in North America)
	Europe *	+44 1925 944367 (toll) +44 800 047 8642 (toll-free in Europe)
	Japan *	+81 3-4540-5335 (select option 2)
	Australia *	+61 3 9895 2177 +61 1800 560 603 (toll-free in Australia)
Usage Intelligence (formerly Revulytics) Compliance Intelligence	Please use the Case Portal to submit your support ticket or reach out to your Revenera contact.

Revenera Assistant

Outcome

Related Articles

Please wait...

Case id: 00001065