Unable to get property 'GUID' of undefined or null reference.

Title

Symptoms:

The SPS right click feature is unresponsive.

The ActiveX plugin is installed and up-to-date.

A message in the browser developers tools shows "Unable to get property 'GUID' of undefined or null reference."

1. Check and, if necessary, Install RSAT Tools or from Windows 10 October 2018 install RSAT: Windows Server Update Tools from the Optional features.

2. If the above is installed, check the SSL Certificate on your on-premises server. Update if necessary.

3. Contact Flexera Support if the above two steps are checked and accurate.

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Product

Software Vulnerability Manager

Deployment type

On-premises

Visibility

Guest

URL Name

unable-to-get-property-guid-of-undefined-or-null-reference

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