Symptoms:
On the Inventory Beacon UI, when trying to create a new Powershell Connection (e.g. O365, AWS, Salesforce), we see the following error message being thrown:
System.Exception: PowerShell connection exception, possible reasons include malformed config file. at ManageSoft.Compliance.Beacon.Controls.DialogSavePowerShellConnection.connectionTypeComboBox_SelectedIndexChanged(Object sender, EventArgs e) at DevExpress.XtraEditors.Repository.RepositoryItemComboBox.RaiseSelectedIndexChanged(EventArgs e) at DevExpress.XtraEditors.ComboBoxEdit.UpdatePopupEditValueIndex(Int32 prevIndex) at DevExpress.XtraEditors.ComboBoxEdit.set_EditValue(Object value) at DevExpress.XtraEditors.PopupBaseEdit.AcceptPopupValue(Object val) at DevExpress.XtraEditors.PopupBaseEdit.UpdateEditValueOnClose(PopupCloseMode closeMode, Boolean acceptValue, Object newValue, Object oldValue) at DevExpress.XtraEditors.PopupBaseEdit.DoClosePopup(PopupCloseMode closeMode)
Solution:
This can be remedied by installing the English (United States) language on the impacted device.
In the past, this has been discovered on Beacons with only non-US English languages installed.
Due to the lack of the English (United States) Language being installed, issues occur reading our reader_v3.config file associated with this Connection.
To add additional language packs to Windows Server, note the following Microsoft Doc:
https://docs.microsoft.com/en-us/windows-hardware/manufacture/desktop/add-language-packs-to-windows
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Case id: 00001065
Activity: Status change: 2 hours ago