Summary

Synopsis

Discussion

1. Flexera licences are different for an MSP system ? make sure that multi-tenant licences are requested at the point of ordering licence generation.
2. You must use SQL Server Enterprise ? Standard edition will not work for multi-tenant installations due to partitioning requirements.
3. Use the partitioned scripts to install the database. In 9.2 multi-tenancy needed to be configured on a database with a stored procedure. This is no longer supported: the partitioned scripts install with multi-tenancy enabled. You cannot use a database created with the scripts from the ?Normal? script directory for multi-tenancy.
4. When installing the system, the user running the installation is added as the first operator in the system. They will automatically be the only operator in any new tenant that is installed with the activation Wizard.
5. After you create a tenant, you need to login as the installation user to that tenant and use the UI to add the accounts of any users that require access to the tenant. It is possible to change the default administrators that are created when a tenant is installed, but this can only be done directly on the database. Contact support if this is necessary.
6. At least one domain user is required per tenant for their beacons to authenticate.?
   • You should be able to create these users from the UI.
   • They don?t need admin permissions, adding them to the readonly role is sufficient.
   • This domain user must only be added to tenant they are used for.
7. Adding an account used for beacon authentication in one tenant to another tenant will cause authentication to fail in both tenants. There is no warning for this, so be careful. If this does happen, run the stored procedure: EXEC dbo.ComplianceOperatorConvertGlobalOperatorToTenant @OperatorLogin = 'DOMAIN\username', @TenantUID ='TenantUID'.
8. This will ensure that the operator will be associated with one and only one tenant.
9. We do not support installing a beacon on a multi-tenant application server, instead the beacon needs to be installed on each customer premises or at the very least on a separate server as the Beacons are specific to each tenant.

Additional Information

• Inventory Database
• FNMP Database
• Presentation Server
• Batch / Reconciliation Server
• Inventory Resolver Server