In some cases, data such as software or hardware records appears in User Console search results but does not show up in Analyzer reports. This occurs due to how incremental catalog ETL processes data based on last modified and last ETL dates.
- Verify that the missing data can be found in the User Console search but does not appear in the Analyzer report.
- Understand why this happens:
• The last modified date of the data entry is earlier than the application’s last catalog ETL date.
• Catalog ETL loads incremental or delta data from BDNA_PUBLISH into Analyzer tables.
• Incremental data calculation uses the last modified date of the catalog data and the last ETL date.
• Initially, the last ETL date is set to1969-12-31to load all data.
• If catalog data changes occur earlier than the current ETL, those entries may not import into Analyzer. - To resolve this and reload all data, reset the last ETL date manually:
For SQL Server:--USE BDNA_PUBLISH UPDATE BDNA_A_PROPERTIES$ SET VALUE_DATE = '1969-12-31' WHERE VALUE_DATE IS NOT NULLFor Oracle Database:
UPDATE BDNA_A_PROPERTIES$ SET VALUE_DATE = TO_DATE('1969-12-31','YYYY-MM-DD') WHERE VALUE_DATE IS NOT NULL; - After resetting the ETL date:
• Rerun the Catalog Sync on the next day when new data is available, or
• Run the following command on the User Console server:Analyze.exe /ETL=Catalog
This procedure forces a full ETL reload, ensuring all data, including previously missed entries, appears in Analyzer reports.
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