Symptoms:
When attempting to install the Compliance Library (CL), the installer finishes with errors and does not install the CL. The log will show the following error:
| Execute Script/Batch file: Downloading manifests Status: ERROR Additional Notes: ERROR - Error while attempting to execute the installation script |
Diagnosis:
This error can occur if the 'noexec' mount option is used on the /tmp directory, which will prevent binaries from being executed out of /tmp.
Solution:
To resolve this issue without disabling the 'noexec' mount option, you can set the IATEMPDIR environment variable to change the temp directory used during installation. For example:
| export IATEMPDIR=/new/tmp/dir |
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Case id: 00001065
Activity: Status change: 2 hours ago