Summary

Troubleshooting Checkout failed with error: -7, 10015, No socket connection to license server manager.

Question

Why am I getting a checkout failed with error: -7, 10015, No socket connection to license server manager?

Answer

It's possible that the version of license server and client application is not compatible. For example, in the combination of v11.11.1 client application + v11.11 license server, -7 error occurs. The issue can be resolved by upgrading license server to v11.11.1.

Another possibility is that another application could be using the same port; for example, if MS Exchange is running on the same server, and the machine has been rebooted the service mad.exe) could be listening on port 27000. In this case changing the license server to a different port will resolve the issue.

Additional Information

The rules about FlexNet Licensing component version compatibility are summarized as:

• Version of lmutil/lmtools must be >=
• Version of lmadmin(or lmgrd), which must be >=

NOTE: lmadmin can only be used with components with a version of 9.2 or later.

• Version of vendor daemon, which must be >=
• Version of the client library linked to the FlexEnabled application, which must be >=
• Activation utility, which must be >=
• Version of license file format