Organizations may need to update links displayed in the End User Portal to redirect users to new locations or resources. These menu links can be modified by updating the HTML source used within the Custom Branding configuration and uploading the updated file back into the system. Additionally, menu items can be hidden by commenting out the corresponding HTML elements.

Prerequisites

• Access to the FlexNet Operations Producer Portal.
• Permissions to access the End-User Portal Setup > Custom Branding tab of the System Configuration page of the FlexNet Operations Producer Portal.
• A text editor such as Visual Studio Code or Notepad++.

Procedure

Step 1: Access Custom Branding Configuration

1. Log in to the Producer Portal.
2. Select System > Configure to open the System Configuration page.
3. Open the End-User Portal Setup tab.
4. Expand the Custom Branding section.

Step 2: Save the Existing Page Source

1. Open the End User Portal.
2. Right-click anywhere on the page.
3. Select View Page Source.
4. Save the page source locally as an HTML file.
5. Retain a backup copy before making any modifications.

Step 3: Modify Navigation Links

1. Open the saved HTML file in a text editor.
2. Locate the navigation menu section.
3. Update the required link references.
4. Save the modified file

Step 4: Hide Menu Items (Optional)

If a menu item should no longer be displayed:

1. Locate the corresponding HTML section.
2. Comment out the entire HTML block.
3. Save the file after the changes are completed.

Step 5: Upload the Updated File

1. Return to End-User Portal Setup tab of the System Configuration page.
2. Under Custom Branding, select Upload Header.
3. Upload the modified HTML file.
4. Save the configuration.

Step 6: Validate the Changes

1. Sign out and sign back in to the application.
2. Open the End User Portal.
3. Verify that the updated navigation links behave as expected.
4. If changes are not immediately visible, test in a private/incognito browser session.
5. Confirm all updated menu items function correctly.

The required navigation updates were successfully implemented and verified in the End User Portal. The modified file was uploaded through the Custom Branding configuration, and the updated navigation behavior was confirmed during testing. No application code changes were required

• Always maintain a backup of the original source file before making modifications.
• Perform validation in a non-production environment before applying changes to production.
• Ensure all modified links are tested after uploading the updated branding file.
• If menu items are hidden, document the changes for future reference.