When attempting to log in to Flexera One using Single Sign-On (SSO) with Microsoft Entra ID (formerly Azure Active Directory), users may encounter the following error message:

"Your administrator has configured the application Flexera One to block users unless they are specifically granted ('assigned') access to the application. The signed-in user is blocked because they are not a direct member of a group with access, nor had access directly assigned by an administrator. Please contact your administrator to assign access to this application."

This error message is generated by Microsoft Entra ID. It means the user has not been explicitly assigned access to the Flexera One application within your SSO configuration. This issue is not caused by the Flexera One platform and cannot be resolved by Flexera.