After upgrading to the Latest version of the Launchers 2.1.0  within the agent we can see the below error displayed when the scanners are run in some environments : 

WARNING: [ERROR]:The argument cannot be bound to the "AgentPaths" parameter because it is an empty one

This issue appears to be down to the environment and method used to install the original agent, which caused the Windows environment variable not to be created.  

This is commonly seen on Zero-footprint installs as these do not automatically create the variable and require manual creation, but please note there is other scenarios this can occur.

To resolve you have two options: 

• Remove and install the agent from scratch without Zero-Footprint, as the standard install process of the MSI will create the environment variable.  ( Note upgrading the agent will not create this variable only new installs )
  
  
• Manually create the variable in the system environment variables:
  • Open file explorer
  • Right click the This pc
  • Select Properties
  • Select  Advanced system settings
  • Select Environment variables
  • Under system variables Select new
  • Using the example below fill the details , please note if you have installed the agent on another drive you will need to amend the path according.  
    
    

If you are having further issue outside of the mentioned one above please do reach out to Support with the following:

1. Description of the issue
2. When the issue started
3. A copy of the error displayed
4. Scope of the issue - if its all or only a few devices affected.
5. A copy of the Snow agent Logs  in debug if possible (default path -  C:\Program Files\Snow Software\Inventory\Agent\data )