Community Manager (Flexera Software)
Asset Management Best Practices
Some of you already know me, others may know of me, and some of you may be wondering who I am... so a bit about me first:
I've just joined Snow following 8.5 years as a Gartner analyst leading research into the management of digital technology assets. Prior to that I spent 4.5 years IT Asset Manager at Centrica, and before that I managed IT assets and services for AA Publishing, where my interest in software asset management started as the result of a font audit (before that I edited travel guides and financial text books).
I'm very excited about the challenges and opportunities ahead of me at Snow, and to that end, I'm reaching out to the community for help. I hope that we will shortly have a dedicated space for discussing best practices, away from the detail of licensing issues or product-specific discussions, but in the meantime I'd like to know what YOU all want to talk about.
Some of the topics that have been suggested so far include:
- ISO 19770-1:2017 - how to use the updated version of the standard (I'll be posting something on the Snow blog about this soon)
- What assets should we be managing? The new ISO standard covers ITAM, not just SAM, but in a world of SaaS, Cloud, IoT & BYoD how do we decide where our responsibilities lie?
- Managing entitlement - how are you approaching both the management of current purchases but also the need to deal with historic data?
- What does good look like? Share your vision of what successful asset management would look like in your organisation.
I'm sure that there will be lots more suggestions and ideas, and I look forward to hearing them!
I've been doing DAM for about 4 years, having started after receiving my MLIS. Because you will be working on DAM platforms, you should have some technical experience (similar to an ILS). In my experience, people with library backgrounds are really helpful since they know how to organize things in a way that is clear, as well as how to deal with/create standardised naming standards and taxonomies. The employers who recruited me mentioned in each of my job interviews that they enjoyed that I had my MLIS and that they thought it was useful for the work. I've spent a lot of my time making sure suitable terms are applied to the various assets we have in our DAM system, and that they fit the asset/we have phrases that users are searching for. I've also assisted with asset sorting and organization, as well as asset migration from one system to another (keeping track of all the information of a several million assets is fun! hehe). I work in the entertainment industry, but I've also done marketing work. Please contact me if you have any other questions!
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