Loading
Skip Feed
  1. 1 of 6

  2. 1 of 2

  3. User comment with Productversion Compliance

    Hi, we are looking for a way to leave a comment to a productversion compliance calculation. Of course we have a comment field within the Productversion, but is there a way to intrgrate this field in the Compliant-"Dashboard" or is there any other way to comment compliantresult within the system?

     

    Thanks and Regards Markus

    Question with a best answer.

    Best Answer

    Hi Markus,

    sorry, I think at the moment, there is no other supported way in Spider than the comment field in the product version. 

    I think that could be a thing to be supported in the future, so I've raised an internal ticket for this. Could you please tell me as well, what your use case for this is ? What kind of Information do you like to store for a compliance result ?

    Thank you

     

    Christian
    Expand Post
    creins by creins

    1 of 4
    • Finance — That’s a great question. Adding comment visibility directly to the compliance dashboard would streamline feedback and traceability. If native integration isn’t available, consider linking the comment field via a custom view or API extension—keeps it centralized and audit-friendly.

       

       

       

      Expand Post

  4. Hi,

    we cannot generate compliance for "Microsoft PowerApps P2". The only valid SKU J8Q-00005 that comes with the spider catalog does not work for us/is not recognized accordingly.

    We can generate compliance with the outdated SKU DNV-00001 .

    Any opinion on this anyone?

    When will there be a solution?

     

    kind regards

    Hans

    Expand Post

  5. Citrix: esx-machines missing

    hello,

    i am missing esx machines and their virtual clients (server). my account for reading out is there and has all reading rights for the host .

    is it possible to check the logs togther with you? maybe in a 10 minute Teams session today?

     

    best regards

    hans

    Expand Post
    Question with a best answer.

    Best Answer

    Hello,

     

    Thank you for the update.

     

    The solution was found within the Spider Data Collector Manual (DE Chapter 5, Page 46 or EN Chapter 5, Page 47)

    Spider Data Collector (SDC) - Benutzerhandbuch (deutsch)  

    Spider Data Collector (SDC) - User Manual (English)  

     

    When using multiple entries of the same connector (e.g. to query two or more SCCM databases), the suffix needs to

     

    be adjusted, otherwise results from the second call will overwrite the results of the first call.

     

    The suffix must differ from each other. For example _Connector_01 and _Connector_02... or to further distinguish the two _Connector_Prod and _Connector_Test...)

     

    Kind regards,

    James Ellis

    Expand Post
    james_ellis by james_ellis (Flexera)

    • james_ellis (Flexera)

      Hello Hans,

       

      We are fully booked today.

      Monday afternoon is the earliest available, from 1430 CET.

       

      Kind regards,

      James Ellis

      Expand Post

  6. product catalog / missing manufactures

    Hello,

     

    I think that's a general question. We would very much like to automatically upload manufacturers whose products can be found with us but are not part of the product catalog so that the catalog can be adapted more quickly. We have two questions there:

    1) Can you look at something like this, or can we simulate such an upload to see what would be uploaded?

    2) How quickly would this update the product catalog?

     

    Thank you very much for your help.

     

    Best Regards,

    André

    Expand Post
    Question with a best answer.

    Best Answer

    Hi André,

     

    You can find the .swrd file typically in 'C:\RecognitionData\Upload'.

    Items uploaded in 'January' are aimed to be released in 'February'. 

     

    The data the Server receives is strictly off limits for Support. We would have to follow queries with the Product Catalogue Team.

     

    Kind regards,

    James Ellis

    Expand Post
    james_ellis by james_ellis (Flexera)

    • hello Andre,

      document "Spider Recognition Center Upload", (Ausgabe: 12.2018) is listing the values that are transmitted in chapter 3.

       

      regards

      hans

      Expand Post

  7. Spider Architectural Diagram

    Hi,

    I am not planning to do a Spider implementations anytime soon. But after setting up a test environment I am kind of missing a nice overview showing the components and how they work together on a high level, like in the FNMS release notes. Is something like this available?

    Best regards,

    Markward

    Question with a best answer.

    Best Answer

    Dear Markward,

     

    I have permission to use the Spider architectural diagram. Please see attached:

     

    Übersicht_SoftwareRecognition_2016071024_1.png

     

    Kind regards,

    James Ellis

    Expand Post
    james_ellis by james_ellis (Flexera)

    • james_ellis (Flexera)

      Hi Markward,

       

      I understand you want to see the architecture flow of Spider? ie Spider, Recognition and Data Collector etc?

      If so, let me see what I can find.

       

      Kind regards,

      James Ellis

      Expand Post

End of Feed
8 Chatter Feed Items
ALL CONVERSATIONS
UNSOLVED
Unanswered Questions
Skip Feed
  1. Produktkatalog

    hi,

     i'm receiving the following message:

    "Die installierte Version des Produktkatalogs und des Artikelkatalogs ist älter als zwei Monate."

    Last update was the february '22 edition.

    Release is:

    Setup6.4.5-R8Build6.4.5.2582Spider SAM6.3.8.44Software Services1.2202.1.1875

    what did i miss?

     

    best regards

    hans

    Expand Post

  2. Compliance Dashboard

    Hallo zusammen,

    es gibt folgende Lizenzmetriken: Site (Organisation, Unternehmensweit, Standort) und Floating (gleichzeitige parallele Nutzung)

    Im Spider Compliance Dashboard werden diese Produkte als Unterlizenziert angezeigt, obwohl dies nicht stimmt. Wie muss man diese Produkte richtig im Spider anlegen/ pflegen?

    Beispiele:

    5 Floating Lizenzen - Anwendung, worauf 30 User Zugriff haben - technisch ist dies nicht möglich, dass mehr als 5 User die Anwendung öffnen (Berechtigung, Lizenzserver von der Anwendung) >> Info von Spider: 25 Stück unterlizenziert

    1 Site Lizenz - 10 Anwender - Unterlizenzierung 9 Stück

    Um eine Rückmeldung würden wir uns freuen.

    Grüße

    Flo

     

    Expand Post

  3. Better authentification methods available?

    Dear $_

    The web application presently employ LDAP(S) or a local database to authenticate the user to the system. For several reasons, that technique  becomes obsolete. (a local user db is a security problem, no matter which encryption is used).

    Therefore it is mandentory to improve the authentication in the near future. Is there any roadmap to implement a more sophisticated authentication method (preferable SAML in my case). Moreover,  it is either preferred to exclude the authorisation (role mapping) from the system using attributes in the SAML ticket.

    Kind Regards,

     

    Stefan Pauleweit
    Expand Post

End of Feed
7 Chatter Feed Items
Loading
Spider